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Terms and Conditions

All content appearing on this Web site is the property of: 

Tri-State Public Safety
3351 Cincinnati-Dayton Rd.
Suite C
Middletown, Oh 45044
513.422.5775

Copyright © 2014 Tri-State Public Safety. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014 Tri-State Public Safety. All rights reserved.

  • Use Of Site:
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Tri-State Public Safety and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Tri-State Public Safety believes that customer conduct violates applicable law or is harmful to the interests of Tri-State Public Safety and its subsidiaries.

  • Shipping & Delivery:
  • At this time, Tri-State Public Safety ships merchandise to locations within the United States and U.S. territories, (Alaska, Hawaii, Puerto Rico cost extra). Additionally, Tri-State Public Safety ships (at an extra charge) merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

  • Return Policy:
  • Any item may be returned within the first 30 days from the day of delivery/purchase. All returns are subject to a 25% restocking fee, No Exceptions. Return shipping charges will be your responsibility. Original shipping charges are not refundable. Returns must be shipped to us using the same transportation method as the item was shipped to you. You must obtain a return authorization [RMA] prior to returning any product so we can promptly process your return. Products must be returned in their NEW, original condition, as shipped from us. Boxes, packing materials, instruction manuals, warranty cards, and products must be in their original condition without markings, tape, folds, defacing, and must have NOT been installed. Products returned in other than new condition (damaged, used,or installed) will be returned to the customer without exchange or credit. All unauthorized returns will be refused at the time of delivery and no credit will be issued.

    - ALL RETURNED PRODUCTS MUST BE NEW, IN UNUSED CONDITION, IN ORIGINAL PACKAGING, UNDAMAGED, UNINSTALLED AND INCLUDE A COPY OF THE ORIGINAL INVOICE/RECEIPT IN ORDER FOR A REFUND TO BE ISSUED.                                                            

    - NO RETURNS, REFUNDS, OR EXCHANGES ON SPECIALTY / CUSTOM ORDERS.

    - A COPY OF THE ORIGINAL INVOICE/RECEIPT IS REQUIRED FOR ALL RETURNED PRODUCTS.

    - ALL USED EQUIPMENT IS NON REFUNDABLE.
                             
    - ANY NEW/UNUSED PRODUCT RETURNED AFTER 30 DAYS FROM INVOICE DATE WILL NOT BE REFUNDED.

Store Hours:

Monday - Friday 10 A.M. - 5 P.M. (EST)

Saturday - 10 A.M. - 2 P.M. (EST)

Sunday - Closed

513. 422. 5775